Retail & E-commerce Logistics - Speed, Accuracy, and Returns Mastered

Multi-channel fulfilment, high-volume returns processing, and peak season surge capacity - built for India's fastest-growing commerce brands.

Retail & E-commerce

The Retail & E-commerce Logistics Challenge

Indian e-commerce return rates of 20-30% in fashion create reverse logistics complexity that standard 3PLs cannot handle.

Simultaneous fulfilment across marketplace, D2C, and B2B channels demands intelligent WMS routing - not manual prioritisation.

Festive season volumes surge 4-8x - logistics infrastructure must flex without service degradation.

Marketplace, D2C, and B2B from a single inventory pool

High-volume grading and disposition at dedicated return centres

Flipkart, Amazon, Meesho dispatch SLA adherence

Organised retail and distributor replenishment logistics

Bundling, labelling, gift wrapping at fulfilment centre

4-8x seasonal flex without additional client-side investment

0.2

Returns Processing Accuracy %

0.1

Order Fulfilment Accuracy %

Hour Same-Day Dispatch Cutoff

x Peak Season Surge Capacity

National D2C fashion brand - 12,000+ monthly returns with no structured returns operation, 40% write-off rate.

60% Write-Off Reduction

Returns hub deployed in 90 days. Write-off rate reduced from 40% to 16%. Return-to-restock cycle cut from 18 to 6 days.